How to Resolve Buffering, Freezing + other streaming issues

Buffering is unfortunately a part of streaming, with many different causes ranging from the original source you are streaming from, to the route it takes to get to you, through your internet provider, through your router and then to the box, and finally through the software on your box and the media player it’s using....

• Clear off any apps running in the background - Press and Hold ALT button on your keyboard remote, tap on the TAB button, and use the BACK or DEL button to "Swipe away" all apps currently running
  
• Always connect your box directly to your router using an Ethernet (network) cable.  (Do not use wifi)
  
• Make sure your router is up to date
  
• Check with your ISP to ensure you have the fastest available speed and that they are not having any issues
  
• Reboot your router at least once a month
  
• Reboot your box occasionally (we recommend once a week)
  
• Make sure your software is up to date
  
• Within your streaming software -  make sure you try multiple sources as not all sources are the same (some are faster than others)
  
• Try sources further down the list (most people try the first couple and give up...) freeing up traffic on the sources lower on the list
  
• Try different Default Media Players (click on the settings icon with 3 lines on it and go into Media Player settings.  although We recommend MX Player, There are others that have been quite effective.  (note if you change players, the next stream you try to play may ask you to log into the Google Playstore to install the new media player.)
  
• Sometimes sources buffer, and there are no better streams available... and because sources change constantly... patience is key.
• Subscribe to Real - Debrid (instructions on the Tutorial Page) This is a very inexpensive subscription service offering high quality sources to stream from within Cinema
  
• If you can’t find what you want right now, try again later...
• ^^^^^^ Re-read that last one again ^^^^^^
  

EDMI offers the ability to enjoy streaming that is free and as we have always said, there are always paid options which offer more of a guarantee.